Dr Nupur Hackwood (pictured on left) graduated with her dental degree in 1985 (Honours) and always dreamt of owning and operating her own practice to allow her to implement her very high standards in patient care.

The opportunity arose in early 2005 when Drs. Godfrey and Wallis long time practising and highly regarded dentists decided to sell their small one chair dental practice in Redland Bay.  She commenced operations on 29 July 2005 trading as Redland Bay Dental Surgery -Toothwise.

Within twelve months the practice became so busy, mainly through word of mouth, that we had to expand to two dental rooms.  In 2008, we expanded once more to 4 rooms by extending into the premises next door and now employ two other full time dentists, a hygienist and ten other support staff.

In addition to her basic dental degree, Dr Nupur Hackwood also has a specialist degree in Paediatric Dentistry graduating with Distinction from the University of Otago, Dunedin, New Zealand in 1988.  Her love of dentistry did not stop there as she continued her dental education by completing a further 3 year PhD programme in New Zealand.  She has worked in Dental Universities in New Zealand, Iowa (USA) and in Sendai (Japan).  Dr Hackwood was appointed Head of Quality in Dentistry at the University in Singapore and worked there to implement numerous quality improvement projects for 2 years.  She also worked as a private practicioner in a country practice near Shepparton Victoria and in Victoria Point in the Redlands before starting her own practice. [click here to see more about Nupur's career]

Nupur loves attending continuing education seminars implementing well tried and tested new ideas, concepts and materials in her practice providing up to date dental services to her patients.  In fact she has now enrolled in an intensive 2 year training seminar programme with Progressive Orthodontics that teach Individual Patient Appliances which considerably reduces treatment time.

Nupur's rigorous training as a dentist but more so as a specialist dealing with apprehensive children, gave her the insight and ability to extend her experiences and techniques in managing difficult children to treating adult patients with dental anxieties, fear and severe phobias. 

This is one of the key differentiating advantages of our practice.  We were really the first to emphasise our special interest in helping phobic and apprehensive patients to access general dental care in the Redlands. [click here to open our Dental Phobia page]

Intra Oral Camera is a tiny video camera, that looks like a pen.  It can easily be moved around inside your mouth to allow you and the dentist/hygienist to see the condition of each tooth and your gums directly on your chairside monitor.  The intra oral camera allows us to freeze and store images to your electronic patient file.  You are able to see for yourself the condition of your teeth, fillings, crowns and gums rather than having the dentist describe this for you.  As often said a picture is worth a thousand words!

Digital X-rays and the OPG X-ray machine - Digital X-ray technology is in use at the practice which allows for instant X-ray images to be seen on the computer screen. Exposure to radiation is reduced considerably using digital technolgy making X-rays a very safe procedure.  Furthermore the images can be saved as part of the patient's permanent dental records, retrieved easily, zoomed to check specific areas and easily emailed to specialists should you need a referral. 

We have invested substantially in a Digital OPG machine to facilitate taking X-ray images of your entire mouth which also appear instantly on a computer screen allowing the dentist and you to make joint decsions on your overall dental treatment plan instantly.

The Caesy Patient Education DVD is available for viewing in the waiting room and this is a valuable tool for educating our patients on numerous dental procedures from sealants to implants. A common response from patients is "It is amazing what they can do these days" and for others it is the first time they have seen how procedures are explained and performed.  This helps them better understand the reasons and need for the dental procedures that dentist recommend to them.

Our practice is fully computerised which makes retrieval of records by authorised personnel, record keeping, continuing care recalls, scheduling of patients and other office procedures very quick and easy reducing waiting time for patients.

We use the specialised Dental software EXACT which allows us to instantly access details of your medical history and dental treatment - past, present and future and instantly access intraoral X- Rays, OPG X-rays as well as intra-oral camera shots taken at this practice.  Your information is visible to you from your own patient chairside monitor.

Zoom teeth whitening whitens your teeth in just 90 minutes.

SMS reminders if needed are available to our patients.

Nitrous Oxide is available upon request

The HiCaps system is available which allows on the spot  Electronic Claims Processing to most Health Insurers.  See the HiCaps website for participating health funds or insurers. [Click here]